Applicant Privacy Notice
This notice explains what information we collect when you apply for a position through this website, how we use it, and who sees it. It covers the application form, the Technician Skills Assessment, the phone interview scheduler and the onboarding pages.
Information we collect
- Application details: your name, email address, mobile phone number, city and state, the area you are applying for, your vehicle's year, make and model, the tools you already own, your answers to the application questions, and a resume if you attach one.
- Skills Assessment: your quiz answers and scores, and any short demonstration videos you choose to upload.
- Interview scheduling: the phone interview times you tell us you are available for and the time we confirm.
- Onboarding: pictures of your driver's license and proof of insurance, the agreements you sign electronically, and the record of that signature (your typed name, the date and time, and the internet address of the device you signed from).
- Background check: during onboarding, and with your separate written authorization, a background screening provider returns a report to us.
- Website logs: standard web server logs (internet address, browser, pages visited) when you use this site.
How we use it
- To consider your application, run the Skills Assessment, and schedule and hold your phone interview.
- To contact you about your application by email and phone.
- If we offer you a position, to complete onboarding, verify your license and insurance, and set you up as an independent contractor on our dispatch platform.
- To keep the records we are required to keep, prevent fraud, and comply with legal obligations.
How we share it
- The White Knight Motor Club platform, operated by White Knight FW LLC, stores application, assessment and onboarding records on our behalf.
- Communication providers deliver our emails.
- A background screening provider, only when you authorize a background check during onboarding.
- Legal: when required by law, to protect our rights, or in connection with a business transfer.
We do not sell your personal information, and we do not use it for advertising.
Cookies and this website
This site stores no advertising or tracking cookies. It loads fonts from Google Fonts, which receives your internet address when the font files are requested. The assessment, interview and onboarding pages work from a private link in your email and keep your progress on our servers, not in your browser.
Retention and security
We keep application and assessment records for as long as needed to consider your application and for a reasonable period afterwards in case a similar position opens. If you are engaged as a contractor, we keep your onboarding records for the length of the engagement and as long as the law requires afterwards. We use encrypted connections and limit access to the people handling hiring, but no system is completely secure.
Your choices
- You can withdraw your application at any time by calling us.
- You can ask us to delete your application, assessment and onboarding records by calling us. We may keep records we are required to keep.
- You can ask what information we hold about you.
Children
Our positions are open to adults only, and we do not knowingly collect information from anyone under 18.
Changes
We may update this notice. The effective date above shows the latest version.
Contact us
White Knight Roadside Services LLC
333 Texas St., Suite 1300, Shreveport, LA 71101
Phone: 318-759-7619